Help Center

Wicked Brick is a team of awesome people located in the United Kingdom, and our mission is to create the best solutions to help you display your favourite collectables. All products are created in our design offices, then manufactured and shipped from our warehouse in Cambridge.

All Wicked Brick products are made to order in our UK factory, using commercial laser cutters, printers and other wizardry combined with crystal clear acrylic and kiss cut vinyl stickers to create our display solutions. 

All of our awesome products are made to order. For our current shipping lead time please visit our shipping page here.

If you are not satisfied with your order, simply return your unwanted item within 30 days of receipt unused, unopened, in its original condition and packaging. Please note that Wicked Brick Custom products are non-refundable.

All returns must be accompanied by a valid Wicked Brick dispatch confirmation email including your order reference number.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging. If your shipment is delayed in transit or returned to us before reaching its destination, refunds for returns will only be processed once we receive the shipment back.

For information about our products, replacement parts, warranty information or for any other questions you may have, please contact us on enquiries@wickedbrick.com.

We offer secure checkout for all of our customers and currently accept MasterCard, Visa, American Express, and Apple Pay for payment. You can shop with confidence, knowing that transactions are protected by the highest level of security by Stripe and Worldpay Inc.