After this experience, I will always come back to Wicked Brick for my Warhammer display cases.
I fell in love with this case and had to order it immediately, and it took about two weeks to arrive. Unfortunately, when I received it, the special background panel was scratched in sevearl noticable spots. I sent an email about it, along with pictures, not really expecting to hear back for about a week or so due backlogs, holidays, etc.
To my surprise, Dani responded to me within 24 hours of the original email! She offered to have the panel replaced, and even offered to replace any others that might have issues. I noticed one other panel that was scuffed as well (decently hidden amongst my fingerprints), and made note of that, too. Dani then sent out both panels at no cost to me. I just recieved the replacement parts today, and I'm happy to say everything is absolutely PERFECT.
Looking forward to the arrival of my next case, and I'm likely to end up getting the Angron case as well once it comes out. Thanks to Dani and everyone else at Wicked Brick for making this an excellent experience, and for making a returning customer. :D